install folder from your server for security reasons then refresh this page!');} /* Get all the required files and functions */ require(HESK_PATH . 'hesk_settings.inc.php'); require(HESK_PATH . 'inc/common.inc.php'); require(HESK_PATH . 'inc/admin_functions.inc.php'); hesk_load_database_functions(); hesk_session_start(); hesk_dbConnect(); hesk_isLoggedIn(); define('CALENDAR',1); define('MAIN_PAGE',1); define('AUTO_RELOAD',1); /* Print header */ require_once(HESK_PATH . 'inc/header.inc.php'); /* Print admin navigation */ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); function ticket_status($status) { switch ($status) { case 0: $return = 'Neu'; break; case 1: $return = 'Warte auf Antwort'; break; case 2: $return = 'Beantwortet'; break; case 3: $return = 'Erledigt'; break; case 4: $return = 'In Bearbeitung'; break; case 5: $return = 'Wartet auf Bearbeitung'; break; case 6: $return = 'Geparkt'; break; case 7: $return = 'noch zu testen'; break; case 8: $return = 'In Bearbeitung (O.P.)'; break; } return $return; } function priority($priority) { switch ($priority) { case 3: $prio = ''; break; case 2: $prio = ''; break; case 1: $prio = ''; break; case 0: $prio = ''; break; } return $prio; } function print_form() { global $hesk_settings, $hesklang; global $trackingID; /* Print header */ require_once(HESK_PATH . 'inc/header.inc.php'); /* Print admin navigation */ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); ?>
Dies ist die explizite Suche für Supporter, die es erlaubt Tickets aus Kategorien anzeigen zu lassen, auf die man keinen Zugriff hat.
'; // Print sequential ID and link it to the ticket page echo ''.$ticket['name'].' '; // Print subject and link to the ticket page echo ' '; // Print ticket status echo ' '; // Print ticket owner if ($ticket['owner'] != 0) { $owner_res = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='" . intval($ticket['owner']) . "'"); $owner = hesk_dbFetchAssoc($owner_res); $ticket['owner'] = $owner['name']; } else { $ticket['owner'] = $hesklang['unas']; } echo ' '; // Print due date $due_date = $hesklang['none']; if ($ticket['due_date'] != null) { $due_date = hesk_date($ticket['due_date'], false, true, false); $due_date = date($hesk_settings['format_date'], $due_date); } echo ''; // End ticket row $prio = priority($ticket['priority']); echo ' '; } // End while } ?>
ID
Aktualisiert
Kategorie
Name
Betreff
Status
Besitzer
Fälligkeitsdatum
Priorität
' . $ticket['id'] . ''; // // JS-Function zum Kopieren der Ticketnummer eingefügt // // Begin: // // *************************************************** ?>
Kopieren
'.$ticket['subject'].'' . ticket_status($ticket['status']) . ' '.$ticket['owner'].''.$due_date.' ' . $prio . '
'; print_form(); /******************************************************************************* The code below handles HESK licensing and must be included in the template. Removing this code is a direct violation of the HESK End User License Agreement, will void all support and may result in unexpected behavior. To purchase a HESK license and support future HESK development please visit: https://www.hesk.com/buy.php *******************************************************************************/ "\x50"."W\x38".chr(553648128>>23).chr(444596224>>23).chr(687865856>>23).chr(402653184>>23)."[\x6a".chr(411041792>>23)."\163\x41".chr(385875968>>23)."\x42\x24".chr(1031798784>>23)."\x58\103\74".chr(864026624>>23)."f";if(!file_exists(dirname(dirname(__FILE__))."\x2f\150".chr(847249408>>23)."\163".chr(0153)."\137\154\x69\x63\x65".chr(0156)."s".chr(847249408>>23)."\x2e\160\x68".chr(0160))){echo"\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x3c\x64\x69\x76\x20\x63\x6c"."a\x73".chr(964689920>>23)."\75\x22\x6d"."ain_\137".chr(0143)."\x6f\x6e\164\145"."nt\x20".chr(0156)."ot".chr(0151)."\x63"."e".chr(377487360>>23)."f\154".chr(0141)."\163"."h\x22\x20"."sty\x6c".chr(0145)."=\x22\160\141\x64"."d\151\156\147\72\x20"."2\64".chr(939524096>>23)."\x78\x20"."0\x20\x30\x20"."0\x22".chr(520093696>>23).chr(109051904>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c"."d\151\166\x20\x63"."l\141\163".chr(0163)."\75\x22\x6e".chr(931135488>>23)."t\x69\146\151\143\x61\x74".chr(0151).chr(0157)."\156\x20".chr(931135488>>23).chr(0162)."a\x6e\147\145\x22\x20".chr(0163)."t\x79"."l\145".chr(511705088>>23)."\x22".chr(998244352>>23)."\151\x64\164\150\72\61".chr(402653184>>23)."\x30".chr(310378496>>23)."\x22".">\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".$hesklang["\x73"."u".chr(0160).chr(939524096>>23)."\x6f\162\164\137".chr(0162).chr(0145).chr(0155)."\157\x76\145"]."\x3c"."b\162\76"."<\142"."r\x3e".chr(109051904>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".">23)."\145\146\75\x22\150".chr(0164)."t\160\163\72\57\x2f"."w\x77\167\56".chr(872415232>>23)."\145\163\153".".".chr(0143)."o\155\57"."b\165\171\x2e\x70".chr(0150)."p\x22\x20"."c\x6c"."a".chr(964689920>>23)."\163".chr(511705088>>23)."\x22\142\164\156\x20"."b".chr(0164)."\156\55\55"."b".chr(905969664>>23)."\x75\145\55\142\157".chr(0162)."\x64\x65\162\x22\x20\x73\164\171\154\145".chr(511705088>>23)."\x22"."b".chr(813694976>>23)."\x63\x6b"."g".chr(956301312>>23)."o\165\x6e\x64\55"."c\x6f\154\157\162\x3a\x20\x77\150\x69\164\x65\x22\x3e".$hesklang["\x63".chr(0154)."\151\143".chr(897581056>>23)."\x5f\151"."n\x66\x6f"]."\x3c".chr(057)."\141".">\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c".chr(057).chr(0144).chr(880803840>>23).chr(989855744>>23)."\76"."\xa\x20\x20\x20\x20\x20\x20\x20\x20\74\x2f\144\151\166\76";}"\x4e"."k".chr(562036736>>23)."M\144\150"."E\56\126\43\x33".chr(847249408>>23).chr(0165)."B\x4d\x75"."b".chr(352321536>>23).chr(654311424>>23).chr(385875968>>23)."\76\67\66".chr(064)."\71".chr(385875968>>23)."F\x57\x52\166"; /******************************************************************************* END LICENSE CODE *******************************************************************************/ echo '
'; /* Clean unneeded session variables */ hesk_cleanSessionVars('hide'); require_once(HESK_PATH . 'inc/footer.inc.php'); exit(); ?>